Troubleshooting
Encountering an issue? Here are solutions to common problems.
Wallet & Connection
"Wrong Network" Error
Issue: Your wallet is connected to Ethereum Mainnet or another chain. Fix: Switch your wallet to Base Mainnet.
- Open your wallet extension.
- Select the network dropdown.
- Choose "Base". If it's not there, see Network Setup.
Transaction Stuck / Pending
Issue: A transaction is pending for a long time. Fix:
- Speed Up: In your wallet, look for a "Speed Up" button on the transaction. This increases the gas fee.
- Cancel: You can attempt to cancel the transaction by sending a 0 ETH transaction with the same "Nonce".
- Wait: Base is usually fast, but network congestion can happen.
Trading
"Slippage Tolerance Exceeded"
Issue: The price moved unfavorably while your transaction was processing. Fix:
- Open the Settings (gear icon) in the trade modal.
- Increase Slippage Tolerance (e.g., from 0.5% to 1.0%).
- Warning: Higher slippage means you might get a worse price.
"Insufficient Balance"
Issue: You don't have enough ETH for gas or USDC for the trade. Fix:
- Check your ETH balance. You need ~$0.05 worth of ETH for gas.
- Check your USDC balance. Ensure you have the correct version of USDC on Base (
0x8335...).
Oracle & Resolution
"Why hasn't my market resolved?"
Issue: The event has passed, but the market is still "Open". Fix:
- Check the Resolution Date. The market cannot resolve before this timestamp.
- If the date has passed, anyone can trigger resolution. You can click "Propose Outcome" on the market page (requires a bond).
"I won, but I can't claim."
Issue: The market is in the "Challenge Period". Fix:
- Wait for the 24-hour challenge window to close.
- Once the status changes to Finalized, you can redeem your winnings.